RATES & INSURANCE

Information About Rates & Insurance

We are a highly specialized private pay practice but will help you request reimbursement from your insurance provider.

  • We offer competitive rates when compared to other practices in the area.

  • If you’re part of our DBT program, you get free coaching between sessions plus the support of a team of therapist to make sure you move forward in treatment.

  • DBT outpatient programs are proven to cut the costs of treatment compared to more intensive levels of care.

What does it mean to be an Out-of-Network Provider (OON)?

Our practice is highly specialized and our clinicians are licensed and certified providers that offer care based in effectiveness evidence. Because our program offers many services not covered by insurance companies (between sessions phone coaching, working with multiple professionals at a time, several professional services the same day, team consultation, coordination of care with outside providers, etc. ), we don’t accept insurance directly at our center and payment is due in full at the time of service.

Our system automatically sends you an itemized receipt at the beginning of the month detailing the services received the month prior via email. This is known as a “Superbill” which you’re able to submit to your insurance company for reimbursement.

How do I know if I have OON benefits?

You are encouraged to determine if you have out-of-network benefits through your insurance company. If you see the term PPO or out-of network in your insurance card, you will likely get get reimbursed a percentage of the cost of services. If you see HMO, Medicare or Medicaid on your card, then you probably don’t have OON benefits.

What are the benefits of out-of-network insurance?

We believe in empowering clients to choose the level and duration of their own treatment. We also believe that a therapist’s time is better spent working with their clients and researching best practices rather than spending hours on the phone negotiating with insurance companies. Given this, we made the decision to be an out-of-network provider.  

Please see below for some of the benefits of out-of network insurance coverage:

  • The insurance company cannot dictate how many sessions you get. That choice remains with you and your therapist.

  • The insurance company does not get your private health information (other than a diagnosis, dates of service and type of service).

  • Many people get their reimbursement check from the insurance company before they even have to pay the balance on the credit card they use at time of service!

  • Since your therapist is not spending hours a week on the phone with your insurance company, they are able to dedicate their time and talents to serving YOU.  The therapist is able to use that time to research best practices and fresh interventions, be attentive and responsive to you, and more focused on you rather than fighting with insurance companies to get paid.

You can check your coverage by calling your provider and asking the following questions:

  • Do I have out-of-network mental health (outpatient) insurance benefits?

  • What is my deductible and has it been met for this year? This is the dollar amount you have to reach before your insurance starts to cover. There’s usually both an individual and family deductible. Some families have $0 deductible and others have over $1,000, it depends on your plan.

  • Is there a limit to the outpatient sessions my insurance will cover for OON per year?

  • What is the percentage you will cover for the following types of sessions: individual therapy session (Code-90837), intake session (Code-90791), group therapy session (Code-90853) ?

What’s the cost of treatment?

We do our best to make care accessible while also balancing our limited availability and our personal investment in advanced education and training to make sure we maintain the highest quality of mental health service. We provide tiered pricing and the range of fees is dependent on clinicians level of experience, licensing and certifications. Typical fees are as follows:

  • Individual Session- $185- 250

  • Intake Sessions- $200-280

  • 90 minute groups- $75-100

  • 60 minute groups- $60

*Payment is due in full at the time of session unless other arrangements are made in advance with your therapist. 

Group Commitment

When you sign up for a our groups, you are committing to a “course” of classes — a certain number of sessions (typically 6-8) per module and are charged for all the classes in the module regardless of whether you attend or not. We keep our groups small and have a limited number of opening so once you commit to participating, we hold your place in the group for the given module.

Our cancellation policy:

If you do not show up for your scheduled therapy appointment and you have not notified us at least 48 hours in advance, you will be required to pay the full cost of the missed session. When you schedule an appointment, we reserve that full hour for you only. Therefore cancelling within the 48-hour period limits our capacity to schedule another client.  This policy is designed to respect the time management and scheduling of all other clients and therapists.

Getting started is easy…

STEP ONE

Schedule a call.

You’ll visit with our care coordinator during a quick 20-minute call.

STEP TWO

Get matched.

We’ll learn about your needs and answer your questions so we can connect you with the right therapist for you!

STEP THREE

Book your first session.

We’ll guide you to fill out a few forms and get your first appointment on the calendar so you can start feeling better!